This Privacy Policy applies to the website / online shop of Nordic Goods OÜ (hereinafter Nordic Goods(www.nordicgoods.eu). This Privacy Policy covers the collection, use, disclosure, transfer and storage (hereinafter collectively referred to as processing) of the personal data of customers. Personal data are only processed in accordance with the requirements of legislation and subject to every precaution to protect the personal data. By using the website, the customer confirms their acceptance of this Privacy Policy.
What type of personal data is processed?
- First name and surname
- Phone number
- Email address
- Bank account number
- Street and/or delivery address
- Cost of goods and services and payment details (purchase history).
- Customer support details
Why we process personal data?
Personal data are used to manage the customer’s orders and deliver goods.
Purchase history details (date of purchase, goods, quantity, customer’s details) are used for preparing summaries of goods and services purchased and for analysing customer preferences.
The bank account number is used to reimburse payments to the customer.
Personal data such as email, phone number and the customer’s name are processed to handle any issues relating to the provision of goods and services (customer support).
Legal basis
Personal data are processed for the purpose of performing a contract with the customer.
Personal data are processed for performing legal obligations (such as accounting and the settlement of consumer complaints).
Data are processed with the customer’s consent for the following purposes: sending of marketing messages.
Recipients of personal data
Personal data are transferred to customer support for the online shop for managing purchases and purchase history and for settling any problems that the customers may have.
The name, phone number and email address are transferred to the transport service provider selected by the customer. If goods are delivered by courier, the customer’s address is also transferred together with the contact details.
Data processor has the right to share customer data with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing transfer services. The data processor is the controller of personal data. The data processor forwards the personal data necessary for making payments to the authorized processor Maksekeskus AS.
Storage
For online purchases, the purchase history is stored for a term of three years.
Personal data needed for accounting purposes are stored for a term of seven years.
Direct marketing
The online store sends newsletters and offers to the purchaser’s e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail.
The purchaser is able to opt out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer.
Cookie policy
The website uses cookies technology to collect information about the use of the website and to distinguish users in order to offer more convenient use of the website. By using this website, you agree to use of cookies.
A cookie is a small text file, which is sent to your browser and stored on your device’s hard drive by the web server.
Cookies are used to provide you with a more personalised user experience and more comfortable browsing of this web page. Cookies allow us to collect data and statistics to provide you with relevant content and save the history of your visits.
We use the following cookies:
– Session cookies, that will be erased automatically after every visit
– Permanent cookies, that remain after a repeated visit
– User statistics and analysis
– Cookies of third parties, that are used by webpages which linked to our website (e.g. Google analytics, Facebook, banks). We do not control these cookies, so please read about their cookie-policy in their webpages.